VAM support
Email: support@vamcards.app
Abuse or safety report: abuse@vamcards.app — reviewed within 24 hours.
Common questions
Cancel or change a subscription. Subscriptions are billed by Apple. Open the iPhone Settings app, tap your name, then Subscriptions, then VAM. Cancelling keeps the plan active until the end of the period already paid for. Refunds are Apple’s: https://reportaproblem.apple.com.
Restore a purchase on a new phone. In VAM, open Account, then Restore Purchases. Sign in with the same Apple ID that bought the plan.
Delete your account. In VAM, open Account, then Delete account. Your ledger, inventory, photos and messages are removed from our servers within 30 days; anonymized price observations carry no account identifier and are kept. Details in the privacy policy.
Report a listing, message or vendor. Every message and listing has a Report option in its menu. Reports reach a human within 24 hours. You can also Block a vendor from their profile, which hides them everywhere.
Export your data. Account, then Export, sends a CSV of your ledger and inventory to your email.
Something is broken. Email support@vamcards.app with your iPhone model, iOS version and what you were doing. We answer within two business days.